Privacy Policy

Last updated: September 7, 2026

1. Who we are

Valvero Importadora Ltda, registered in Brazil under Corporate Tax ID 65.835.519/0001-35, with an address at Rua São Benedito, 1139 - Alto da Boa Vista, São Paulo - SP, 04735-002, Brazil, is responsible for decisions concerning the processing of personal data described in this Policy.

For privacy matters and data-subject requests, contact us at valverowines@gmail.com.

2. Scope of this Policy

This Policy applies to people who visit Valvero’s website, submit messages through the contact form or communicate with us through the channels listed on the website. The website is institutional and commercial in nature and focuses on presenting Valvero and building relationships with producers, clients and partners in the wine trade.

3. Personal data we may process

Data you provide

• full name;
• email address;
• company or organization;
• the content of your message and any other information you choose to provide.

Technical browsing data

Our hosting provider, WordPress, Elementor and essential security tools may record technical information such as IP address, access date and time, browser, device, pages visited and error logs. This information is used to make the website available, maintain security and diagnose failures.

Please do not submit sensitive personal data or confidential information that is not necessary for your request.

4. Purposes and legal grounds

• Responding to enquiries, information requests and proposals: to take preliminary steps related to a potential contractual relationship and respond to your request.
• Developing commercial relationships: based on Valvero’s legitimate interests, while respecting your expectations and rights.
• Maintaining communication records: for organization, continuity of service and the establishment, exercise or defense of legal rights.
• Protecting the website and preventing incidents: based on legitimate interests, security and fraud prevention.
• Complying with legal or regulatory obligations: when processing is required by law or by a valid request from a competent authority.
• Sending institutional or commercial communications: when an appropriate legal ground applies and always with an option to object or unsubscribe.

5. Cookies and similar technologies

The website may use strictly necessary cookies for operation, security, technical preferences and platform administration. The current version of the website is not designed to use first-party behavioral advertising cookies. If analytics, advertising or social-media tools that use non-essential cookies are added, this Policy will be updated and, where required, users will be given an appropriate choice mechanism.

You may manage cookies through your browser settings. Blocking necessary cookies may affect certain website functions.

6. Data sharing

We may share personal data, to the extent necessary, with hosting, technology, security, email and support providers; professional advisers such as legal and accounting firms; partners involved in responding to a request; and public authorities when required by law or a valid order.

Valvero does not sell personal data.

7. International transfers

Some technology and email providers may store or process data in other countries. Where this occurs, Valvero will seek to use providers and mechanisms compatible with applicable data-protection law.

8. Retention

Data is kept only for as long as necessary to fulfill the purposes described above, preserve relevant relationship records, comply with legal or regulatory obligations and protect the regular exercise of rights. It will then be deleted or anonymized unless retention is permitted or required by law.

9. Security

We use administrative and technical measures appropriate to the nature of the data and the risks involved, seeking to protect it against unauthorized access, loss, alteration, disclosure or improper processing. No digital environment is entirely risk-free, but incidents will be handled in accordance with applicable law.

10. Your rights

Under Brazil’s General Data Protection Law - LGPD, you may request, where applicable: confirmation of processing; access; correction; anonymization, restriction or deletion of unnecessary, excessive or unlawfully processed data; portability; information about sharing; withdrawal of consent; objection to processing; and review of automated decisions.

Requests may be sent to valverowines@gmail.com. We may request additional information to verify your identity and protect your data.

11. Children and teenagers

The website is intended for adults and does not knowingly seek to collect data from children or teenagers. If you believe we have received such data improperly, please contact us so that we can assess the situation and take appropriate action.

12. Changes to this Policy

This Policy may be updated to reflect changes to the website, Valvero’s practices or applicable law. The current version will always be identified by the update date shown at the beginning.